Privacy policy

1. Introduction

This Privacy Policy explains how Global Mudra Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data when you use 20hourjob.com / 24hjob.com (“Website” or “Service”).

We are committed to complying with the UK GDPR, EU GDPR, and applicable global privacy laws.

Data Controller:
Global Mudra Ltd
20-22 Wenlock Road, N1 7GU Londong
United Kingdom
Email: [email protected]

2. Data We Collect

A. Data You Provide

Name

Email address

Password

Job profile information (skills, experience, CV, links)

Business information (job listings, contact details)

Payment details (processed by Stripe and PayPal — we do not store card numbers)

B. Automatically Collected Data

IP address

Browser type

Device information

Usage statistics

Pages visited

Cookies and tracking data (via Google Analytics)

3. Legal Basis for Processing (GDPR)

We process your data based on:

Contractual necessity – to create accounts, manage subscriptions, deliver services

Legitimate interest – to improve products, prevent fraud, secure the platform

Consent – for non-essential cookies and marketing

Legal obligation – financial record keeping, tax compliance

4. How We Use Your Data

We use your personal data to:

Create and manage user accounts

Publish expert profiles and job listings

Process payments through Stripe and PayPal

Provide customer support

Improve the Website and user experience

Send important service notifications

Conduct analytics and performance tracking

Prevent misuse and ensure platform security

We do not sell your personal data.

5. Sharing Your Data

We share your data only when necessary to operate the Service:

Stripe & PayPal – payment processing

GoHighLevel – website infrastructure and CRM

Google Analytics – analytics and performance

Email delivery providers

Legal authorities (if required by law)

All third-party processors meet GDPR and international security standards.

6. International Transfers

Your data may be stored or processed outside the UK or EU.
We ensure transfers use approved safeguards, such as:

Standard Contractual Clauses (SCCs)

UK International Transfer Addendum

7. Data Retention

We keep your data only as long as necessary:

Account data: until account deletion

Payment records: 6 years (legal obligation in the UK)

Analytics data: up to 26 months

Support messages: 24 months

8. Your Rights

Under GDPR, you can:

Access your data

Correct inaccurate data

Delete your data (“right to be forgotten”)

Request portability

Restrict or object to processing

Withdraw consent at any time

File a complaint with the ICO (UK): https://ico.org.uk/

To exercise your rights, email: [email protected]

9. Cookies

We use cookies for:

Essential website operations

Analytics (Google)

User sessions

Subscription management

You will be prompted to accept or reject non-essential cookies upon first visit.

10. Security

We implement industry-standard security measures, including:

SSL encryption

Access controls

Secure hosting

Data minimisation practices

However, no online service can be 100% secure.

11. Contact

Global Mudra Ltd
20-22 Wenlock Road, N1 7GU Londong
United Kingdom
Email: [email protected]